Privacy & Cookies Policy

We are committed to protecting the privacy of our clients and other users of this website and, in doing so, will strictly comply with the Data Protection Act.

We are not responsible for the content or privacy guidelines of other third party sites to which we link.

Any information you provide to Lumley Insurance Ltd will not be traded, shared or sold to any third party.

We reserve the right to update this statement at any time without notification. If, however, we do so we will make this clear on this website.

Information we collect
The personal information that we obtain about you when you enter an enquiry, or complete a detailed online enquiry form, will be treated in the strictest of confidence.

Contacting you
From time to time we may contact our clients to alert them to promotions or for other marketing purposes. If at any point you wish to unsubscribe from these communications, please contact us or, if we have communicated with you by e-mail, click on the unsubscribe link that appears at the bottom of the e-mail.

We take appropriate measures to ensure that any data you provide us with is held securely and only kept for the purpose that it was given for as long as deemed necessary.

Web Form Security
This website uses SSL technology to protect data transmitted from the Detailed Online Quotation Form and the New Claims Notification Form. SSL (Secure Socket Layer) certificates mean that when you visit our website and submit a form, all the data sent to and from our website is sent "encrypted".

Access to information
You can request a copy of all the information we hold on you by e-mailing us. We charge £10 for such requests and will send any information relevant to you within 28 days.

Use of Cookies
Our website uses cookies, as almost all websites do, to help provide you with the best online experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

We do not use cookies to:

  • collect any personally identifiable information
  • collect any sensitive information
  • pass personally identifiable data to third parties

Cookies are however used to:

  • track how you found our site and what you do on our website – for example what pages you look at – using a tool called Google Analytics
  • make certain features of our website work

Further information on cookies used:

Cookies set by Google Analytics

We use Google Analytics to track how people use our site in order to manage and improve our website. This information is collected anonymously and cannot be used to identify you.

Like many services, Google Analytics uses "first-party cookies" to track visitor interactions. These cookies are used to store information, such as what time a visit occurred, whether the visitor has been to the site before, and what site referred the visitor to a particular web page. Browsers do not share first-party cookies across domains.

Further information on Google Analytics is available via the following links:

If you would like to opt out of Google Analytics you can download a small browser add-on which is available for Microsoft Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari and Opera.

Cookies set by our Website

Our website sets a "session cookie" that manages your visit to the website. This cookie is only kept for the duration of your visit to the website and is then deleted.

Permission to use cookies

If the settings on the software you are using to view this website (your browser) are set to accept cookies we take this, and your continued use of our website, to mean that you are happy to accept coolies set by this website. If you do not wish to use cookies please refer to the section below.

How to control and delete cookies

Most browsers allow you to refuse to accept cookies and to delete any that have already been set. To delete cookies that have already been set please refer to the help function within your browser.

You can switch cookies off by adjusting your browser settings to stop your browser from accepting them - learn how to here. Switching off all cookies however is likely to limit the functionality of our and a large proportion of the world's websites as cookies are a standard feature of most modern websites.

If your concerns regarding cookies relate to "spyware" then, rather than switching off cookies in your browser, you may find that anti-spyware software achieves the same objective. Anti-spyware software automatically deletes any cookies considered to be invasive. Learn more about managing cookies with antispyware software here.